Document/Help Solutions

Product documentation and help systems require special attention! GGI’s process and technology will reduce localization cost and increase linguistic consistency for these components. The final result, on-time delivery of high quality user references that clearly answer your client’s questions.

Our document/help localization process consists of the following basic steps:

1. Translation
2. Edit/Review
3. Desktop publishing (DTP), engineering and other services as needed
4. Final Quality Assurance (QA) check and Client Review

In the end, each deliverable has been reviewed by at least three professional linguists ensuring GGI’s high quality standards are met.

This same 4-step process is the backbone of all our localization services.

GGI offers additional document/help solutions including:

Copywriting: Content written for the global market.

Glossary and style guide development: Consistency and accuracy essential for worldwide communications

Translation Memory (TM) management: Our expertise using Trados, the industry standard TM tool, results in unparalleled translation consistency and higher turnaround speeds.

Help Engineering: Complete help localization engineering on any development platform.

Help testing: Our testing process ensures your help application performs to global market standards.

QA checks and client review: In-house and third-party quality reviews ensure GGI meets your standards. But, as an added quality measure, GGI requires clients’ approval before final delivery. Through this step, your “corporate style” is maintained.